A guide to your 20 minute consultation at our Nurse Practitioner Clinic
Getting the Most Out of Your Appointment
At our clinic, your health is our priority. We aim to provide thorough, compassionate care within the time available. To help you get the most out of your standard 20-minute appointment, we’ve prepared this guide on how to prepare, what to expect, and when to schedule follow-ups.
How to Prepare for Your Visit
1. Focus Your Concerns
Before your appointment, take a few minutes to jot down the main issue(s) you want to discuss.
A 20-minute consultation is suited to address one or two concerns thoroughly and safely. If you have more, please book a double appointment so we have time to cover everything. There will be an additional charge for this.
2. Be Specific About Symptoms
To help us understand your concerns quickly and clearly, make notes on:
When your symptoms started
How long they last and how often they occur
Severity (e.g. on a scale of 1 to 10)
Any triggers or relieving factors
How your symptoms impact daily life
3. Bring Medication & Medical History
Please bring an up-to-date list of all your current medications, including over-the-counter drugs and supplements. Be ready to discuss any relevant medical history or allergies.
4. Share Your Research or Concerns
If you’ve done your own reading or are worried about specific conditions, let us know. This helps us better understand your concerns and provide clear, evidence-based advice.
What to Expect During a 20-Minute Appointment
Here’s how a typical appointment is structured:
History Taking: We’ll ask about your symptoms and medical background
Focused Examination: A brief physical exam may be performed if needed
Treatment Planning: We’ll create a care plan which may include prescriptions, lifestyle advice, or investigations (e.g. blood tests, imaging)
Follow-Up Planning: If needed, we’ll discuss next steps and future appointments
Common Pitfalls to Avoid
To make the most of your time, please keep in mind:
Arrive On Time
Even being a few minutes late can cut into your consultation time.
Don’t Overload the Appointment
Trying to address too many issues in one visit may mean none are managed properly. For more complex needs, please book a double appointment (30 minutes).
Avoid No-Shows
If you can’t attend, please cancel in advance to avoid fees and to free the slot for another patient.
When to Book a Follow-Up Appointment
In many cases, you may need a follow-up visit. This could be to:
Review Test Results
Monitor Ongoing Issues or Chronic Conditions
Reassess if Symptoms Persist or Change
Follow-ups that do not require a physical exam may be suitable for a phone consultation for your convenience.
While we don’t routinely offer follow-up calls, your clinician may pass on messages via our reception staff, nursing team, or Manage My Health when appropriate.
Tips for Better Communication
Be Concise: Clearly describe your concerns and symptoms.
Ask Questions: Don’t hesitate to ask for clarification.
Bring Support: If you feel nervous or have trouble remembering details, you’re welcome to bring a friend or family member.
Complex or Multiple Concerns?
If you have several issues or need extra time, please book a double appointment (40 minutes). This allows us to provide the attention and care your concerns deserve.
Please note that extended consultations will incur an additional fee.
Dress for the Exam
If you suspect a physical exam might be required (e.g., knee, shoulder, blood pressure), wear comfortable clothing that allows easy access — like shorts, loose pants, or a short-sleeved shirt.
Your Time, Your Health
Our goal is to ensure every minute of your appointment is used effectively. With a little preparation and clear communication, we can work together to create a care plan that supports your health and well-being.
Have questions or need to book a double appointment?
Contact our front desk — we’re here to help.