Why same day appointments for sick children under 5 years matter.
At Family Health Matters in Glen Innes, we believe that child health is a top priority—and that starts with timely access to care. That’s why we’re proud to offer same-day appointments for unwell children under the age of 5.
Here’s why this matters for whānau in our community:
1. Young Children Can Get Sick Quickly
Children under 5 are especially vulnerable to infections, viruses, and sudden illnesses. What starts as a minor cough in the morning can escalate to a high fever or breathing difficulties by the afternoon.
Offering same-day appointments ensures that:
Parents don’t have to wait and worry.
Children are seen before things get worse.
Early treatment can reduce the need for hospital visits.
2. Reassurance for Parents and Whānau
When your pēpi or toddler is unwell, waiting even one or two days to be seen can feel like forever. Same-day appointments provide:
Peace of mind for worried caregivers.
Immediate answers and a care plan from a trusted Nurse Practitioner.
Support and education for parents on what to watch for.
We know that gut instinct matters, and we respect that parents know when something’s not quite right.
3. Preventing Complications
Timely treatment for common childhood illnesses like:
Ear infections
Respiratory issues
Gastro bugs
Fevers
And can help prevent more serious complications, reduce antibiotic use, and ensure quicker recovery times.
4. Reducing Pressure on Emergency Services
By offering same-day care locally, we help keep our children out of hospital emergency departments unless absolutely necessary. That means:
Less stress for families
Shorter hospital wait times
More efficient use of health system resources
5. Strengthening Relationships with Whānau
We want our Glen Innes families to feel confident that Family Health Matters is here when they need us most. Making it easier to see a Nurse Practitioner on the same day builds trust and helps foster long-term, positive healthcare relationships.
We’re Here for Your Whānau
If your child under 5 is unwell, don’t wait.
Call us early in the day to book a same-day appointment.
At Family Health Matters, we’re proud to be part of a community that puts children first. Same-day care for under-5s is just one way we’re making health easier, faster, and more supportive for every whānau in Glen Innes.
Same day appointments for all enrolled children under the age of 5 - terms and conditions apply.
We understand that being a parent can be overwhelming, and even minor symptoms like a small scratch or a runny nose can feel concerning.
However, to ensure we can care for those who need urgent attention, our SAME-DAY appointments for children under 5 are reserved for those who are unwell with symptoms such as pain or fever. We truly appreciate your understanding as we prioritise care for the most urgent cases. Please get in touch if your child;
Is under 3 months old and you are worried about them.
Looks unwell and you are concerned.
Has a fever and is unusually sleepy or irritable.
Is not drinking or eating normally.
Has fewer wet nappies than usual.
Has an unusual rash.
Is experiencing severe pain.
If you're ever unsure, please don’t hesitate to call—our team is always happy to guide you.
Family Health Matters – Your Health, Our Priority